Refunds / Returns

We do our best to maintain the highest level of quality in the products we produce. There are some rare instances where the final product may be defective.

Every order from CT Sign & Design is unique.  We do not accept returns, refund or exchanges for reasons unrelated to errors on our part. It is important to review your product and the details at the time of placing your order.

Unacceptable examples of returns:

  • Change of mind with product selection
  • Ordered wrong size or product
  • Misspellings or graphic errors
  • Colors are slightly different than what appeared on a computer monitor

All sales are final.

Our Refund Policy:

  • Contact us within 48 hours from delivery of a defected product.
  • Submit a photo of the defective item, detailing the problem.
  • We reserve the right to reject any return request.